Privacy Policy

1. Introduction

This Privacy Policy describes how Orizonbleus ("Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you access or use our website and travel booking services (collectively, the "Services").

By using our Services, you acknowledge that you have read, understood, and agree to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

Information You Provide: Name, email address, phone number, travel preferences, passport details (for booking purposes), and payment information when you request quotes or make bookings.

Automatically Collected: Device information, IP address, browser type, pages viewed, and cookies/tracking technologies to enhance your experience.

Third Parties: We may receive information from airlines, travel partners, and payment processors related to your bookings and transactions.

3. How We Use Your Information

We use your information to: process and manage flight bookings; provide personalised travel quotes; communicate booking confirmations and updates; provide customer support; improve our services; comply with legal obligations; and detect and prevent fraud.

4. Information Sharing

We do not sell your personal information. We may share your information with: airlines and travel suppliers to complete bookings; payment processors for secure transactions; and service providers who assist in delivering our services.

We may also disclose information when required by law or to protect our legal rights.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including SSL encryption, PCI-DSS compliant payment processing, and access controls. However, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have rights to: access your personal data; request correction or deletion; object to processing; request data portability; and withdraw consent. To exercise these rights, contact us at support@orizonbleus.com.

California Residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information (we do not sell personal information).

7. Cookies

We use cookies and similar technologies to enhance your browsing experience. For detailed information, please see our Cookie Policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are retained for a minimum of 7 years as required by applicable regulations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website. Your continued use of our Services after changes constitutes acceptance.

10. Contact Information

For questions about this Privacy Policy, please contact us at: support@orizonbleus.com